Recession - the way forward

FILON Products has issued a positive report outlining the company's plans for efficiency gains that will enable the company to prosper despite the economic downturn.

The report states: "With 52 years of trading under our belt we have built up a very large distributor network and we work regularly with roofing contractors, main contractors, surveyor's, architects, local authorities and many private clients. This increasing diversity, together with our continual new product innovation, has necessitated a new, more flexible and responsive approach to customer contact. With greater emphasis on our highly experienced internal sales team and reduced field sales calls, we will be able to improve our services, whilst reducing costs and slashing our carbon footprint (we travelled nearly 250,000 miles last year visiting clients).

This initiative is supported by investments in communications and IT as well as continual upgrading of the vast amount of data available on our website. This is proving an invaluable source of information for specifiers and contractors.

Our internal sales team comprises friendly, knowledgeable staff who are well trained in all aspects of FILON Products.

Our other initiatives will soon become apparent and we welcome any feedback that you can give on our efforts so as to improve on our already high standards. We all look forward to reinforcing our customer relationships and providing even better quality and value, across all our services and products."